FAQs

  • How fast will my order ship?

    Processing takes 7 business days, then your order will be shipped based on the option you chose.
  • Can I track my package?

    Once your package has been processed and shipped, you will receive an email with all of the necessary tracking information.
  • I bought the wrong size, can I exchange my shirt?

    Size exchanges cannot be made at this time. Our Unisex tees are cut for men - women should consider ordering one size down if a slimmer fit is desired. If your shirt is damaged or defective we are happy to exchange it for the same type of product in the same size. Please contact orders@blackivybrand.com.com for further information.
  • Do you offer refunds?

    Black Ivy orders are made at the time of purchase with virtually no warehoused inventory. For this reason, we do not offer refunds on orders that have been completed and begun processing.
  • Do you ship internationally?

    Not at this time.
  • Is the I'm With Kap shirt endorsed by Colin Kaepernick?

    No, it is not. This shirt was made to support Kaepernick and bring awareness to the issue of police brutality against people of color. Colin Kaepernick and his team are not affiliated with the shirt, nor does he or his team make any profit off of them. His team appreciates all those who bring awareness to the cause.
  • Is this the official “I’m With Kap, Just-Us” t-shirt?

    Yes, it is. Khalid Albaih, good friend of Black Ivy’s founder Milton Dodson, created the featured artwork in response to Kaepernick’s protest. The pair came together to create a capsule collection t-shirt to support the #ImWithKap movement. Black Ivy is the ONLY company authorized to sell merchandise using Albaih’s artwork.
  • I saw another company selling merchandise with the #ImWithKap artwork, is there anything I can do?

    Please post the following statement on their social media, “Thanks for supporting. Get your OFFICIAL Just Us tee at www.blackivybrand.com to ensure that proceeds from your purchase are donated to the movement. Original artwork by @khalidalbaih, brought to you by @blackivybrand.”


Don’t see your question answered? Please email info@blackivybrand.com!
Have a question about your order? Please email orders@blackivybrand.com!